Prescriptions
Ways to order your prescription
The easiest ways to order your prescriptions are:
- Via this website. Click HERE to access your login screen. Please see "collecting your prescription" section for collection timings.
- Using your Patient Online Services account. This is a separate online account which links directly to your patient record. Please see "collecting your prescription" section for collection timings.
- Via your pharmacy. Please allow 5 working days for collection.
- Prescription request slip on the right hand side of your prescription. Bring this slip to the surgery - see our opening times here. Please see "collecting your prescription" section for collection timings.
Please note, we do not take prescription requests over the phone.
Collecting your prescription
For requests sent directly to the practice you can collect your prescription after 3 working days.
For requests sent via a third party, usually a pharmacy, you should allow an additional 2 days on top of the 3 working days practice processing time. Your prescription will be ready after 5 working days from when you dropped it off at the pharmacy. This timescale is longer as there is extra time involved in a pharmacy bringing the request to the practice and collecting it once it has been processed and signed.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Important Notice about Patient Returned Sharps Boxes
We are aware of the current difficulties being experienced by some patients when trying to dispose of their sharps boxes and of the impact that this is having.
The list below details the community pharmacies that are providing the sharps service. In addition, from 6th January 2025, sharps boxes can be obtained and disposed of at several NHS sites across Lothian. The details have been added below.
Please note – Sharps bins must not be overfilled and must be sealed, otherwise the pharmacy / service cannot accept the bin. Please also ensure that your details (including CHI number) are on the bin.
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PHARMACY / NHS SITE |
ADDRESS |
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TESCO INSTORE PHARMACY |
7 BROUGHTON ROAD |
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CRIGHTON PHARMACY |
6-7 CRIGHTON PLACE |
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STOCKBRIDGE PHARMACY |
35-37 NORTH WEST CIRCUS PLACE |
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CORSTORPHINE PHARMACY |
159 ST JOHN’S ROAD |
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BRISTO SQUARE PHARMACY AND TRAVEL CLINIC |
6 BRISTO SQUARE |
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MARCHMONT PHARMACY |
41-43 WARRENDER PARK ROAD |
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CLEAR PHARMACY |
26 BROUGHAM PLACE |
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COLINTON PHARMACY LTD |
46A BRIDGE RD |
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COLINTON MAINS PHARMACY (A H TOD LTD) |
84 COLINTON MAINS DRIVE |
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POLWARTH PHARMACY |
10 POLWARTH GARDENS |
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RATHO PHARMACY |
64 NORTH STREET |
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WESTER HAILES PHARMACY |
26 WESTER HAILES CRESCENT |
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AVANTE PHARMACY |
39 WESTFIELD ROAD |
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VACCINATION CENTRES |
GROUND FLOOR, GYLE SHOPPING CENTRE, GYLE AVENUE, EDINBURGH, EH12 9JY. AVAILABLE: SATURDAY-WEDNESDAY 10:00-18:00 (CLOSED 12:40-13:50)
SECOND FLOOR, OCEAN TERMINAL, OCEAN DRIVE, EDINBURGH, EH6 6JJ. AVAILABLE: TUESDAY-SATURDAY 10:00-18:00 (CLOSED 12:40-13:50)
UPPER LEVEL, WAVERLEY MALL SHOPPING CENTRE, WAVERLEY MARKET, 3/48 WAVERLEY BRIDGE, EDINBURGH, EH1 1BQ. AVAILABLE: THURSDAY-MONDAY 10:00-18:00 (CLOSED 12:50-13:50)
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