Noticeboard

PRACTICE INFORMATION - updates and changes to services    In order to provide flu vaccination programme information on our home page you will now find the updates and changes to practice services in the clinics and services section of our website. 

Update 24 Sept 2020    -  staffing and telephone issues  

Due to unforseen staffing problems we are limiting calls to urgent only.  We apologise for this and hope to return to normal circumstances as soon as possible.   

Unfortunately we are also experiencing ongoing intermittent faults with our telephone system.  We are in contact with our supplier to try to resolve these as quickly as possible.    

We realise how frustrating this will be if you are trying to contact us and appreciate your understanding and co-operation.   Thank you.

We are currently a Partnership of 8 Doctors.

At present we also have Associate Doctors as well as training Doctors called Registrars. 

Registrar

The Registrar is in the final year of a ten year training programme, gaining supervised experience in general practice.  With your consent, the Registrar may record your consultation for teaching, training or assessment purposes.

Locums

At times of high workload, holiday or sickness Locum Doctors may be employed to assist the Practice.  They are fully qualified general practitioners who wish more flexibility in their working hours.  Checks are carried out in keeping with current recommendations from the GMC.

Medical Students

The Practice is committed to teaching medical students.  We teach second and final year University of Edinburgh students.  

The final year student may be present when the Doctor is consulting.  You may be offered an appointment with the student with a Doctor in attendance, or you may be asked to see the student before seeing the Doctor with whom you booked the appointment.  Occasionally, consultations are recorded for teaching purposes. In all of these circumstances your consent will be sought beforehand and it is perfectly acceptable to decline. 

We are very grateful for patient support in this important venture of assisting the Registrar and students develop their skills.

Practice Management

Wendy Gaffney Practice Manager

Susan  Assistant Practice Manager

Jackie  Afternoon Reception Supervisor

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

The Assistant Practice Manager supports the Practice Manager and Practice as a whole, deputising in the Practice Manager's absence. 

 

Administration

Eleanor  Contract and IT Administrator

Diana  Practice Clinical Administrator

Nina   Practice Office Administrator

Pauline   Secretary/Administrator/Receptionist

Faye   Secretary/Administrator/Receptionist

Caroline  Medical Records Summariser and Coder

Reception

Edwina

Dawn

Cameron

Fiona

Toni

Tracy

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, registering new patients, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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