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Please provide the practice with your most up to date mobile phone number.  We plan to use this to send you appointments reminders and provide you with health information, including sending results by text.   We need your consent to do this.  When you are next at the surgery please advise reception if you are happy for this to take place.  Please note, it is your responsibility to let the practice know if you change any of your contact details.

We receive a large number of patient urine samples which all require processing at the Practice prior to being sent to the Lab for further testing, if this is relevant.  Many of these samples have no detail about who requested them or why they are being requested.  This makes the Practice processing procedure longer than necessary and if there is inadequate detail it may not be possible for your sample to be tested by the Practice or Lab. 

In order to ensure our process is efficient for both patients and staff we recently made some changes to our procedure.  These are detailed below:

After 3.00pm – We will be unable to accept samples, in a white topped bottle, after 3.00pm as they cannot be kept overnight/over the weekend and would need to be repeated.

Before 3.00pm – We will be unable to accept samples which have not been requested by one of the Practice GPs unless they are labelled and bagged correctly.

Should your sample not have been requested by one of the Practice GPs we will ask you to complete a short form detailing who asked for this and why it is being requested.

Thank you for your understanding

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