Noticeboard

PRACTICE INFORMATION - updates and changes to services    In order to provide flu vaccination programme information on our home page you will now find the updates and changes to practice services in the clinics and services section of our website. 

Update 24 Sept 2020    -  staffing and telephone issues  

Due to unforseen staffing problems we are limiting calls to urgent only.  We apologise for this and hope to return to normal circumstances as soon as possible.   

Unfortunately we are also experiencing ongoing intermittent faults with our telephone system.  We are in contact with our supplier to try to resolve these as quickly as possible.    

We realise how frustrating this will be if you are trying to contact us and appreciate your understanding and co-operation.   Thank you.

Latest News

CORONAVIRUS - EXPANSION OF TESTING

Testing for coronavirus (COVID-19) is to be opened out to everyone who is symptomatic over the age of five.

This means anyone who is displaying any of the three symptoms of COVID-19 – continuous cough, high temperature, or loss of sense of taste or smell – will be able to book a test at one of the drive-through or mobile test centres.

Tests can be booked online: www.nhs.uk/coronavirus

For those unable to access the portal, call 0300 303 2713.

Tips for mental wellbeing whilst staying at home  Mental wellbeing tips

10 tips to help if you are worried about cornavirus   10 tips to help if you are worried about coronavirus

Help with anxiety videos and resources   Anxiety videos and resources

Mind UK  Help with your wellbeing whilst at home   Wellbeing whilst you are at home

Young minds - how to talk to children about coronavirus for parents   Tips for talking to children about coronavirus

Young minds - help if you are anxious about coronavirus   Coronavirus blog for young people

Podcast from British GP, Dr Chatterjee, about coronavirus related anxiety and tips for managing this   https://drchatterjee.com/coronavirus-special-how-to-manage-anxiety-in-the-face-of-a-global-pandemic/  

TELEPHONE CALLBACKS FROM A PARTICULAR GP

If you require a non-urgent call back from a particular GP you will receive this within 2 weeks.  The reason for this timescale is that GPs all work different hours and are not always available immediately.   They want to make sure they have enough time to deal with your query fully.   In these changing times our workload increasing and this allows the GPs to deal with urgent queries from our vulnerable patients as a priority.

Should your query be urgent or become more urgent whilst you wait for your call back the Duty Doctor will be able to deal with it on a day to day basis.

WHO IS FLORENCE?

Do you have high blood pressure? FLORENCE has been designed to enable patients to increase their involvement in the management of their treatment, condition or lifestyle. Clinical staff use Florence to collect blood pressure readings or symptom information remotely from patients in relation to their healthcare needs. In return Florence sends health advice based on the readings, as agreed with their clinician. Florence can also alert clinicians if a patient's condition worsens to allow them to intervene appropriately. Florence can also send reminders and health tips to support engagement and compliance with health or lifestyle advice.

Do you want to find out more?  Please see this link, collect a leaflet from the Practice or ask at Reception.

FLORENCE Blood Pressure Telehealth

 

 
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