PRACTICE INFORMATION - updates and changes to services    In order to provide important information re coronavirus and vaccination programmes on our home page you will now find the updates and changes to practice services in the clinics and services section of our website.  


This page contains dedicated information for patients on looking after yourself during the Covid-19 coronavirus outbreak.   There is also information for patients who are shielding and for carers. This is in addition to the information on changes to practice services on the home page.

Please stay safe and respect all the guidance given to you by the government and the practice.  We are trying to keep all our patients and staff as safe as possible.  Thank you for your patience and co-operation.


Any cancer patient worried about symptoms should call their existing cancer treatment helpline or the national Cancer Treatment Helpline on 0800 917 7711.


Other ways to get information: 

  • For general information about COVID-19 call 0800 028 2816 

  • Cancer Research UK call 0808 800 4040 (Monday to Friday, 9am - 5pm) 

  • Macmillan Cancer Support call 0808 808 00 00 (every day, 9am - 5pm) 

  • The NHS Inform Scotland website has up-to-date information and answers to frequently asked questions.



If you do not have symptoms and are looking for general information about coronavirus, a free helpline has been set up on 0800 028 2816.   This is a non-clinical service so if you have any coronavirus medical concerns you should call 111.


Testing for coronavirus is to be opened out to everyone who is symptomatic over the age of five. 

This means anyone who is displaying any of the three symptoms of COVID-19 – continuous cough, high temperature, or loss of sense of taste or smell – will be able to book a test at one of the drive-through or mobile test centres.

Tests can be booked online: CORONAVIRUS TESTING

For those unable to access the portal, call 0300 303 2713.

Coronavirus information update - NHS Inform
Coronavirus Home Isolation Advice

Tips for mental wellbeing whilst staying at home  Mental wellbeing tips

10 tips to help if you are worried about cornavirus   10 tips to help if you are worried about coronavirus

Help with anxiety videos and resources   Anxiety videos and resources

Mind UK  Help with your wellbeing whilst at home   Wellbeing whilst you are at home

Young minds - how to talk to children about coronavirus for parents   Tips for talking to children about coronavirus

Young minds - help if you are anxious about coronavirus   Coronavirus blog for young people

Podcast from British GP, Dr Chatterjee, about coronavirus related anxiety and tips for managing this  


As of Friday 31 July shielding for vulnerable members of the public has been paused.   At the practice in conjunction with the Scottish Government, we are keeping the list of shielding patients up to date in case the situation changes and patients are required to shield again.   

Whilst it is good news that shielding has been paused many people are anxious about the changes.

Further information on shielding can be found on NHS Inform - Shielding information for patients and the Scottish Government website  Scottish Government shielding advice


A new national helpline has been launched for people who are over 70, disabled, require the support of mental health services, are pregnant or receive the annual flu jag for health reasons.  This includes the shielded group of patients and the wider at risk groups.    The telephone number is 0800 111 4000.  

The service will offer help to those who do not have family or existing community support and cannot get online.   This service is in addition to localised support already available for people who have received letters advising them to shield themselves.  Any of those in the shielding category who are not yet receiving assistance, who do not have family and cannot get online, can access support via this new helpline.   If you know of any neighbours or friends who this may apply to please pass on the phone number.

More information can be found HERE



The Edinburgh Carer Support Team is open and offering information and emotional support over the phone. If carers have a query or would like to access phone support, they can call our phone line on 0131 536-3371 or contact their own named carer support worker (Monday to Friday).  

Carer Support Worker, Rachel McNeill has made a short video on behalf of the Edinburgh Carer Support Team to remind carers and staff that we are still here to support them during the COVID-19 pandemic: Please feel free to circulate.

All carers who have been in touch with The Edinburgh Carer Support Team or carer voluntary organisations will be receiving and information pack in the coming weeks.

Please also see below a copy of the COVID-19 carer FAQ sheet. 

Carer Support - FAQ

You can find more information on support during the COVID 19 pandemic at:

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