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26 Featherhall AvenueEdinburgh, EH12 7UNTel: 0131 334 5000
The practice nurses possess a wide range of qualifications and see patients for general nursing procedures (dressings, stitch removal, ear syringing, first aid), health promotion, hormone therapy checks and contraception (including emergency contraception).
The following appointments are also available:
Child immunisations are provided by a Nurse who works for a central team within the NHS providing this service. The Nurse comes to the Practice to undertake the appointments. This team provide all the information on appointments. Should you need to re-arrange or cancel your appointment please telephone the number on the letter which is 0131 312 1860.
Are you affected by Neuroprogressive Conditions?
NRS Neuroprogressive and Dementia Network (NRSND Network) is the leading NHS organisation in Scotland for clinical research into memory impairment, dementia and other neuroprogressive conditions, such as Parkinson’s disease, Huntington’s disease and Motor Neurone disease (MND).
The network runs a portfolio of clinical trials that are investigating the effects of new treatments and questionnaire-based studies that can be competed at home.
Are you interested in taking part in clinical research?
We are asking people that have a neuroprogessive condition and are interested in taking part in research studies to sign up to our Permissions To Contact scheme (PTC scheme).
By providing the network with your contact details, network staff can contact you about research studies that you are suitable for and you can decide whether or not to take part.
Signing up to the PTC Scheme you only agree to be contacted about relevant studies.
For further information please contact the NRSND Network either by email:
email@example.com or by phone on 01382 423086 and leave your name and contact details and someone from the network will get back to you.
NHS inform has a lot of resources to help with your mental health, whether you're looking for advice, information, local support, or ideas for improving your wellbeing.
Remember, your mental health is just as important as your physical health.
NHS Inform - You Matter, We Care
Tips for mental wellbeing whilst staying at home Mental wellbeing tips
Help with anxiety videos and resources Anxiety videos and resources
Mind UK Help with your wellbeing whilst at home Wellbeing whilst you are at home
Young minds - how to talk to children about coronavirus for parents Tips for talking to children about coronavirus
Podcast from British GP, Dr Chatterjee, about coronavirus related anxiety and tips for managing this https://drchatterjee.com/coronavirus-special-how-to-manage-anxiety-in-the-face-of-a-global-pandemic/
If you are wondering how health services are different as a result of coronavirus or which service is right for you please see NHS Inform - Community Health
If you are travelling abroad and think you may require travel vaccinations or have any queries relating to foreign travel you need to make an appointment with the Practice Nurse to discuss your travel arrangements. Unforunately, due to time contraints, our Nurses are unable to provide travel advice via telephone.
It is important to contact the Practice as far in advance of your travel as possible, at least 6 weeks in advance, as the vaccines have to be ordered and given time to work. Should your trip be in less than 2 weeks time the Nurses will not be able to see you and will direct you to another Service.
When you contact the Practice you will be asked to collect a travel questionnaire. You can come into the practice and get one in advance, you can download it below or you can collect on the day of your appointment. Please complete one for each person travelling with details of your travel plans.
Please make an appointment with the Practice Nurse and bring your completed questionnaire to the appointment. If you are completing on the day please arrive around 10 minutes early in order to allow time to complete the form.
Many travel vaccinations are covered by the NHS but a number are not and as such we have a system of charging for these private vaccinations. We do not provide all vaccinations at the Practice so you may be advised to attend another Service. If you do not require any vaccinations the Nurse will still provide you with travel advice.
When you attend your appointment the Nurse will administer any NHS or private vaccines. If you receive private vaccines, you will be given your invoice and should pay this at Reception.
Travel questionnaire Download the travel questionnaire form here
Information on whether travel vaccinations or malaria tablets are required for holiday abroad can be found on the following NHS website:
Alternatively you can contact one of the local Travel Clinics:
OMNICARE - 509 QUEENSFERRY ROAD, EDINBURGH - 0131 336 2861
EDINBURGH TRAVEL CLINIC - 5 QUALITY STREET, EDINBURGH - 0330 100 4200
SUPERDRUG - 83 PRINCES STREET, EDINBURGH - 0131 220 2783
WESTERN GENERAL HOSPITAL TRAVEL CLINIC - LEAVE A MESSAGE AND RECEIVE A CALL BACK THE NEXT DAY FOR ADVICE - 0131 537 2882
BARNTON PHARMACY - 195 WHITEHOUSE ROAD, EDINBURGH - 0131 339 3449
BOOTS - PRINCES STREET, EDINBURGH - 0131 225 8331, OPTION 3. THEY ALSO HAVE AN ONLINE BOOKING SYSTEM WITH APPOINTMENTS AVAILABLE MONDAY TO SATURDAY 10.30 - 16.00 - WWW.BOOTS.COM/TRAVELHEALTHSERVICE
Some costs are provided below.
Certain vaccinations are available on the NHS for overseas travel, and there is no charge:
All other vaccinations are not covered by the NHS and there is a charge of £30.00 per vaccinaction. Please note this only includes the charge of administration of the vaccine, there is still a charge payable to the chemist to obtain the medication:
Hepatitis BMeningitis including A,C,W and YCholeraJapanese EncephalitisTick borne encephalitis
If Rabies or Yellow Fever vaccinations are required the Nurse will discuss this with you when she phones you to arrange an appointment.
The cost of a private prescription for malaria tablets or for any other medication solely for travel abroad is £15.00. Again, there will be a separate charge payable to the chemist which is dependent on the type of medication and duration required.
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
There is further information about countries and vaccinations required on the links below
You do not require a medical certificate, now called a 'Statement of Fitness for Work’ (known as a 'fit note') for any illness causing absence from work for a period lasting seven days or less.
If you are sick for seven days or less your employer can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification. Your employer may have their own version of the self certificate form for you to complete. Otherwise, form (SC2) is available from your employer or on the HMRC website.
If you are sick and off work for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay). They will probably ask for proof of your illness. Most employers ask for a 'fit note' from your GP.
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a 'fit note'.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Should your employer insist that you are issued with a 'fit note' for a period of sick leave lasting seven days or less this is likely to attract a fee from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
The dates on the 'fit note' are inclusive (for example: a 'fit note' dated from 2 April to 10 April will no longer apply from 11 April).
The 'fit note' belongs to you, the patient, and you should retain it. Your employer(s) will probably take a copy for their own records.
Your doctor cannot forward date a 'fit note (ie cannot date it to start in the future) but may be able to back date it (ie cover days already past).
You should go back to work as soon as you feel able to and with your employer’s agreement - this may be before your 'fit note' runs out. You do not need to go back to see your doctor before going back to work. This applies even if they have asked to assess you again but please do attend if you feel it is necessary. Your doctor cannot give you a 'fit note' stating that you are ‘fit for work’.
For more information see A guide for patients and employees This is part of the DirectGov website (where this information was sourced)
Some services provided are not covered under our contract with the NHS and therefore attract charges on a private basis. We ask patients to pre-pay for some of these items. Reception staff will advise you of this and the fee when you enquire.
You can find the policy here and in the Further Information section of the website under Practice Policies and Procedures. Non-NHS work: Pre-paid fees policy for patients
Legal and other reports may also require some time to prepare as these are often done by the doctors outside the normal working day.
Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Please note, the Partners will not sign photographs to confirm identity.
A selection of fees can be found here Non-NHS work: fee list as at 1 February 2021
This is a service which allows you to enjoy the convenience of interacting with the practice at any time of the day or night, wherever you are. With this service you can:
Order repeat and acute (special request) prescriptions
View and cancel booked appointments
This service is provided via www.patient-services.co.uk
How to register
There is a simple three stage registration process:
1. Complete a registration form and have your identity verified - you can collect the form from the practice or print here. If you are printing here please remember to bring your ID with you to the Practice.
Patient Online Services - Registration Form
2. Bring the completed form in to the practice so we can verify your identity, preferably via photographic ID, but we will also accept proof of address. We need a separate registration form and ID for each person registering.
Once your identity has been verified at the Practice we will enter your details onto your registration record at the Practice and send you an e:mail link so you can set up your account.
3. Open the e:mail, click the link and use the details within to set up your online account and start using the online service.
For further information on using the service please see the patient information leaflet
Patient Information - How to set up your account
Points to note
The service is for patients aged 16 and over only.
The service links directly to your individual patient record, therefore, each patient must have their own individual e:mail address to access the information.
If you are a representative of a patient who wishes to use the service on their behalf both you (as the representative) and the patient should sign the registration form. ID for you both must be brought to the Practice at the same time as brining the registration form.
The Practice has no direct access to your account once you have set it up. The username and password and unique to you. This is the same as any other online account you set up, e.g. online banking, shopping etc.
Please ask at reception if you have any questions about the above information or about registering for the service.
Patient Care Navigation or Signposting, as you may also hear it called, allows us to help patients get the most appropriate source of help or advice, as quickly as possible. You may wonder why this is something new. The significance of this is that the most appropriate help or advice may not always be provided by a doctor.
It is becoming more widely recognised that there are many other health professionals and specialists who can help with medical problems. In addition, we have many policies and procedures within the practice and patients cannot possibly be expected to know them all. Sometimes an appointment with a doctor is not necessary to do the things you need to do.
In order to allow us to navigate you to the most appropriate help reception staff will ask each patient who requests an appointment with a doctor the reason they are asking for the appointment, as they currently do for nursing appointments.
Reception staff are members of the practice team and are asked to collect this information by the doctors. By having this information it:
Please be assured that reception staff will not be providing clinical advice. They will be asking for information and may advise you on another health professional or specialist who could help with your problem. They may also advise on procedures at the practice. For example, many patients do not realise that you do not need to have an appointment with a doctor in order to ask for a prescription or sick line.
All staff members are bound by strict confidentiality rules. Should you wish more privacy you can ask to speak to a member of staff in private away from the reception desk or if you feel your issue is personal and do not wish to provide details then this will be respected.
Some of the other health professionals and specialists who can help you are detailed below:
Dentist: Any teeth or mouth problems should be seen by a Dentist. They have specialist knowledge and equipment and many can prescribe.
Optician: Any eye problems should be seen by an Optician. They have specialist knowledge and equipment and many can prescribe.
Pharmacist: Can deal with - coughs, colds, sore throats, urine infection, diarrhoea, constipation, indigestion, emergency contraception, warts and verrucae, thrush, piles, hayfever, smoking cessation.
Podiatrist: Deal with heel and foot pain, painful nails, corns. Please collect a referral form from reception.
Physiotherapist: Deal with muscle or joint problems.
Midwife: Midwives can help with any pregnancy related issues or questions.
Mental Healthcare Team: The Samaritans or Breathing Space are there for you to talk to or if you have emergency concerns about your own mental health or that of a close friend/family you can contact the Mental Health Assessment Service (MHAS).
Social Care Direct: You can contact the team if you have concerns about the safety of an adult or child at risk of harm. If you need help due to illness, frailty or disability. If you are a carer and have concerns about the person you care for.
Drug and Alcohol Problems Team: There are drop in clinics in Clermiston, Muirhouse and South Queensferry.
Please see the NHS Inform Health Information section on the right for further information.
Please see below forms that you may be asked to complete prior to attending a review appointment.
Communication - consent to texting form