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Please provide the practice with your most up to date mobile phone number.  We plan to use this to send you appointments reminders and provide you with health information, including sending results by text.   We need your consent to do this.  When you are next at the surgery please advise reception if you are happy for this to take place.  Please note, it is your responsibility to let the practice know if you change any of your contact details.

User guide for website prescription ordering

Repeat PrescriptionsNice_vlue_pills

Repeat prescriptions are issued on your doctor's recommendation to allow a regular supply of long-term medication. Requests can be made in a number of ways. See below.  Please allow two full working days for prescriptions to be processed.  Remember that we are not open at weekends or on public holidays and this should be taken into account.  Please note that due to the volume of prescriptions the Practice deals with we are unfortunately unable to check if your prescription is ready.  Please see guidance on prescription/ordering collection times.

If a pharmacy is ordering on your behalf please allow a little bit of extra time for your prescription to be ordered and collected as we can only start the process once we have received the request. 

Special request items may also be ordered.  Please see the next tab.

Please see the "Prescription Ordering/Collection Audit Results" tab for information on the different methods of ordering your prescription.  Please note that some of these procedures may have been updated since you last ordered a prescription.  All methods of ordering prescriptions (repeat and special requests) follow the same two full working day collection policy.  You will not receive notification from the Practice when your prescription is ready.

Medication Reviews

Patients on repeat medication will be asked to see a doctor at least once a year to review their regular medications.  Your GP may do the review opportunistically at an appointment or a notification may appear on your repeat slip asking you to make an appointment.  If you are asked to make an appointment please do so as the GP will not always provide a prescription until you have had the review.  This will also avoid unnecessary delays to further prescriptions.  


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